Terms and Conditions

1.- APPLICABLE LEGISLATION

These terms and conditions of sale of the website https://amediasocial.com/ regulate the purchase of digital products, and specifically the purchase and sale of followers, visits, likes, autolikes, votes, polls, polls, stories, visits, direct (lives), visits stories visualizations IGTV, comments scripts, hours of viewing, dislikes, retweets, autoretweets, sharing, buy reproductions, among others, on the following platforms/social networks:INSTAGRAM, YOUTUBE, TWITCH, TIK TOK, FACEBOOK, TWITTER, TELEGRAM, ONLYFANS, SOUNDCLOUD, SPOTIFY, PINTEREST, LINKEDIN, among others; requested by Clients through said online space.

The owner of the website is Simbiòtic Digital SL, with CIF: B55678536, and registered office: Calle Governador Gonzalez, 4 - PISO 2 C, Tarragona, 43001 , Tarragona. The company is registered in the commercial register of Tarragona: Register data. T 2945 , F 32, S 8, H T 49821, I/A 1 (26.04.16). The contact e-mail address is the following: contact@amediasocial.com

In any case, these terms and conditions of sale of the website https://amediasocial.com/ shall apply to all sales made in the Iberian Peninsula (mainland of the Kingdom of Spain), the Balearic Islands and the Canary Islands, Ceuta and Melilla. Therefore, the following regulations and other complementary legislation shall apply, which for illustrative purposes, but not restrictive, is indicated below:

Royal Legislative Decree 1/2007, of November 16, 2007, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws (consumer and user regulations).
Royal Decree of August 22, 1885, publishing the Code of Commerce, with respect to distance selling (sales made outside a commercial establishment).
Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, better known as the Federal Law on Information and Transparency (LSSI or LSSICE) regarding the legal notice https://amediasocial.com/.
Law 37/1992, of December 28, 1992, on Value Added Tax with respect to the payment of V.A.T. (with respect to the payment of V.A.T.).
DIRECTIVE (EU) 2019/770 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 20 May 2019 on certain aspects of contracts for the supply of digital content and services (Text with EEA relevance).

2.- INFORMATION ON PRODUCTS and DIGITAL CONTENTS

The descriptions of the digital content offered on the website https://amediasocial.com/, including photographs, graphic or iconographic representations relating to such products are intended to provide the necessary information for the choice of purchase by the Customer. In any case we use the concepts website https://amediasocial.com/, online sale as homologous to Simbiòtic Digital SL, owner of the website, as established in the https://amediasocial.com/aviso-legal.

A digital copy of these terms and conditions of sale can be obtained by clicking here.

In the event that there is an incident attributable to https://amediasocial.com/, in relation to the availability of the product or products ordered by you as a customer, due to force majeure or other causes, once you have completed the purchase process, Simbiòtic Digital S.L. will contact you as soon as possible, asking you to let us know if you prefer a price reduction or a refund of the price paid for the product/s ordered, and if appropriate, compensation for damages if appropriate. In case of termination of the contract, refunds will be made within a period not exceeding 14 calendar days from your request, and provided that you are entitled to it in accordance with the provisions of the rules of consumers and users, in the same way, in case of reduction in price will be made within a period not exceeding 14 calendar days.

The website https://amediasocial.com/ reserves the right to establish certain campaigns on certain products, such as offers, coupons and discounts. In any case, such campaigns will be subject to additional conditions of sale, which in any case will be available to the Customer, without prejudice to the application of these terms and conditions of sale.

It is important to note that you as the Customer must, prior to purchasing the product, review the description and characteristics of the product and any other conditions contained therein (including, without limitation, compliance with any of the terms and conditions referred to above).

In case of contradiction/conflict, the descriptions of the product and the additional conditions that appear in its sale will prevail over the present Terms and Conditions. Each product is formed by each of the elements that appear in the description and characteristics of the product, being sent by Simbiòtic Digital S.L. to the Client in their original boxes, without the possibility of division between them.

Simbiòtic Digital S.L. is committed to respect at all times Real Decreto Legislativo 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws (regulations on consumers and users), as well as other applicable legislation, and the Customer may at any time contact the owner of the website https://amediasocial.com/ for the management of any incidents that occur with such products, through the following emailelectrónico:contact@amediasocial.com.

3.- PRICE OF DIGITAL PRODUCTS and CONTENTS

3.1.- Pricing of digital products and content

The purchase process of the digital product(s) through the website https://amediasocial.com/ will be as follows:

As a Client you will select the digital product/s you want to acquire, entering the URL of the page or profile on which you want to acquire followers, visits, likes, autolikes, votes, polls, stories, visits, lives, visits stories IGTV views, comments scripts, hours of viewing, dislikes, retweets, autoretweets, sharing, buy plays, among others, on the following platforms/social networks: INSTAGRAM, YOUTUBE, TWITCH, TIK TOK, FACEBOOK, TWITTER, TELEGRAM, ONLYFANS, SOUNDCLOUD, SPOTIFY, PINTEREST, LINKEDIN, as well as the amount. The cost of the service appears on the side in euros.

Once the above fields are selected, the Customer can add the selected products to the "Shopping Cart" by clicking on "Add to Cart". Then a side banner will appear in which you can click on two options:

Option 1 "View cart": you will be redirected to the "Cart" web page where you will be able to 1. Remove the selected product/s by ticking on the cross; 2. Check the quantity of product/s you intend to purchase; 3. Then you will be able to enter the option to add coupon of if it exists, to then continue by clicking on the option 5. Finalize purchase, being redirected to the web page "Invoicing Details".

Option 2 "Checkout": you will be redirected to the "Payment Details" web page where you will be asked for 1. your email address; 2. a first and last name; 3. your country and region; 4. your user name and password; 5. if you wish to subscribe to our newsletter.

The following will appear on the side 1. the product/s purchased; 2. the price to be paid along with taxes; 3. the method of payment that you can make by credit/debit card platform (VISA, MAESTRO, MASTERCARD), bitcoin or other cryptocurrencies through COINBASE. Then you must check the options "I have read and agree with the terms and conditions of sale", as well as you can download the terms and conditions of sale in format, as well as accept the privacy policy of the website, by clicking on the following options: option to subscribe to commercial advertising by clicking on "I have read and consent to the sending of commercial advertising", as well as the possibility to subscribe to newsletter by clicking on "I have read and agree to the sending of newsletters".

In all cases, you will be redirected to a payment gateway with the selected bank or the corresponding payment platform. From this moment on, the owner of the payment gateway will be responsible for the maintenance, adequacy and security of the payment gateway, exonerating the owner of the website from any liability that the use of the same may cause such as service failure, loss of data, among others. In any case, the Client can contact the owner of the website in order to try to solve the incidents that could be caused by the same to

Finally the Customer will be directed to a web page where Simbiòtic Digital S.L. will inform him/her that the purchase has been successfully completed, as well as receive an email with the details of the requested order. Also in the web page "My account", in the section "Orders" you will be able to check the orders placed. Also, in the addresses section, you can modify the shipping addresses.

The website https://amediasocial.com/ reserves the right to modify its sales prices at any time (including those established in certain sales campaigns), but will respect the sales prices of those products that you as a Customer have already purchased, without claiming any additional cost for them.

The selling price of the products is that which appears at all times on the website. The prices on the website include VAT, VAT or the tax applicable in the country where the contract is concluded.

As a Customer, you are entitled to receive your invoice in paper format. However, you can obtain your invoice in electronic format as long as you tick the checkbox not pre-marked with the title "Receive invoice in electronic format". However, we inform you that you have the right to obtain your invoice in paper format by revoking this consent, sending us an email to contact@amediasocial.com or by sending an email to the attention of Simbiòtic Digital SL, located at Calle Governador González, nº 4 piso 2-C, Tarragona, 43001 in the city of Tarragona.

Credit cards will be subject to checks and authorizations by the credit card issuer, but if the credit card issuer does not authorize payment, we will not be liable for any delay or non-delivery and will not be able to enter into any Contract with you.

The website https://amediasocial.com/ may check at any time the processes of purchase of products through its website arising from the detection of possible fraudulent transactions and reserves the right to request information, confirmations and / or additional documents to the Customer, even after having made purchase / s of product / s through the said website. Among the documents that may be requested are:

- a written confirmation and authorization signed by the Customer responsible for the purchase of the product(s).

- copy of the valid official identification document, with photograph of the same (national identity card, foreigner's identity number, passport).

The referred information will be treated with the utmost diligence in compliance with the provisions of our privacy policy https://amediasocial.com/politica-de-privacidad-2. In the event that the Customer does not provide such documentation within 72 hours from the sending of the email requesting the request for information, the order will be canceled automatically, without further notice, not incurring liability on the part of the site https://amediasocial.com/, proceeding to the automatic refund of the amount paid by the Customer in respect of such product / s.

By accepting these terms and conditions of sale, the Customer agrees to submit to the procedure for the detection of possible fraudulent transactions, authorizing the website https://amediasocial.com/ so that, once the Customer provides the additional information and documents referred to above, these may be used for future transactions made by the same Customer.

3.2.- Delivery of the products/s and/or digital content requested by the customer.

You will receive the product(s) ordered as stipulated in clause 3.4. of this contract. In any case, you as the Customer will start to see the results within a period not exceeding 24-48 hours from the time you place the order, excluding Saturdays, Sundays and holidays.

We also want to inform you that Instagram services usually take about 24 hours to be reflected, although thanks to our fast procedure, it is usually completed in the first hours after payment is made. Also, please note that the delivery time will depend on the amount contracted, always respecting the deadlines established in clause 3.4. of this contract.

Likewise, Youtube services are activated in 24-48 hours, although the upload is usually slower, especially with subscribers. In any case, we remind you again that we will always respect the deadlines established in clause 3.4. of this contract.

In the event that the customer contracts services to third parties, and these are in the process of execution at the time of activation of the order by Amedia Social, in any of the situations, Amedia Social is not responsible for a malfunction or failure to perform the service.

3.3.- Taxes.

As informed in the second stipulation of the present terms and conditions of sale, the website https://amediasocial.com/celebrawith the customer a distance contract, also called a contract concluded away from business premises.

The selling prices of the products that appear on the website will include the indirect taxes in force at the date of purchase. Any variation of these taxes will be applicable on the prices of the products sold by Simbiòtic Digital S.L. through its website https://amediasocial.com/.

3.4. Duration of the contract / Term of performance of the service.

From the moment of the conclusion of the contract, that is to say, from the moment you place the "order" Simbiòtic Digital S.L., undertakes to comply with the contract within the following deadlines:

Request for YouTube subscribers: the maximum contract fulfillment time will be 60 calendar days from the placement of the order.
Request for YouTube viewing hours: the maximum contract fulfillment time will be 30 calendar days from the placement of the order.
The rest of the content offered by Simbiòtic Digital S.L. through the website https://amediasocial.com/será will beavailable 15 calendar days after the order is placed.

In any case, https://amediasocial.com/ undertakes to comply with the provisions of current regulations.

3.5.- Discount coupons

The owner of the website reserves the right to refuse any order for legitimate reasons, and in particular, in the event that the quantities of products purchased through the aforementioned coupons are abnormally high or uninhabitable for a customer.

Any reproduction, fraud, resale or any abusive use of the coupons is strictly forbidden, and Simbiòtic Digital S.L. reserves the right to take any legal action necessary for the legitimate defense of its interests.

The acquisition of products through the use of discount coupons does not limit the rights that the Customer acquires as a consumer and user, and therefore, all the clauses contained in these Terms and Conditions of Sale shall apply, with the exceptions made in this section.

Discount coupons cannot be combined with other promotions, coupons, discount vouchers unless expressly indicated in the product description.

Discount coupons may be nominative if so indicated on the coupon itself.

The final price of the product, once the discount coupon has been applied, will include the indirect taxes applicable to each product.

Affiliates.

The purpose of these Specific Conditions is to regulate the conditions under which the Affiliate participates in the Affiliate Program (hereinafter referred to as AP), as well as the manner in which this program is developed, regulating also the conditions and form of remuneration.

The present Specific Conditions of Affiliation constitute, together with the Terms of Use and general conditions of Simbiòtic Digital S.L. (hereinafter, ToS) published in"https://amediasocial.com/terminos-y-condiciones",the contractual conditions that will govern the relationship of the affiliate with Simbiòtic Digital S.L., replacing all previous agreements, whether verbal or written, in relation to the object of the same.

In case of contradiction between these Specific Affiliate Terms and Conditions and the ToS, the provisions of the former shall prevail.

3.6.1. Registration in the Affiliate Program

The Affiliate Program is a system by which the Affiliate receives from Simbiòtic Digital S.L. a commission for the purchases, identified in clause 3.6.5.Sales commissions and not for others, made by users who access the Simbiòtic Digital S.L. Website through the Affiliate Website or by using the Affiliate Identifier (hereinafter ID) through other electronic services, such as social networks, instant messaging applications or email.

The incorporation to the Affiliate Program begins with the Affiliate's request, by completing and sending the form that is available in the Simbiòtic Digital S.L. Web Site.

Once this form has been sent, Simbiòtic Digital S.L. evaluates the suitability of the collaboration with the Affiliate and sends him/her a response via e-mail. If this response is satisfactory, from that moment the Affiliate will be able to make use of the Affiliate Identifier that he/she will find in the Affiliate Program Management Panel.

Simbiòtic Digital S.L. may unilaterally reject the application for participation in the Affiliate Program if it determines that the applicant's Web Site is not suitable, at the time the application is made by the applicant, to promote the contents offered by Simbiòtic Digital S.L. through its Web Site.

3.6.2. Affiliate Program Specifications

Simbiòtic Digital S.L. makes available to the Affiliate personalized text links, as well as Creativities (banners in different formats) and complementary material about its products. The Affiliate may use these resources, according to the terms described in these Specific Conditions, both on its Website and in other electronic services, such as social networks, instant messaging applications or e-mail, using its unique ID.

The material offered by Simbiòtic Digital S.L. may be modified, replaced or cancelled by Simbiòtic Digital S.L. when Simbiòtic Digital S.L . deems appropriate. Any edition or modification of such materials by the Affiliate is prohibited, unless previously authorized by Simbiòtic Digital S.L . expressly and in writing.

3.6.3. Control of purchases made by affiliates

A referral is the user who visits the Simbiòtic Digital S.L.Web Site through the link shared by one of its Affiliates and makes a purchase of any of the products offered by SimbiòticDigital S.L. at that moment or within 15 days after that visit. If prior to that visit the user had already made a purchase directly on the Simbiòtic Digital S.L.website, it will not be considered a referral, as it will be previously identified in the system as a direct buyer.

Similarly, if in the 15 days prior to the visit made through the links shared by the Affiliate the user accessed through the link of another affiliate of SimbiòticDigital S.L., it will be considered a referral of the first affiliate through which the user accessed the website.

Purchases made by users from the Affiliate Web Site (referrals), as well as those from other authorized electronic services, through the use of the Affiliate ID, are identified and managed by the software called "AffiliateWP", developed by "AffiliateWP, LLC", a company that has no corporate relationship with SimbiòticDigital S.L. and is therefore independent of the latter.

Users coming from the Affiliate's Web Site are identified by such software by means of the parameter called "referrer", so no alteration is required in the destination URLs hosted in Simbiòtic Digital S.L.'s Web Site when these are linked from the Affiliate's Web Site.

For the identification of users coming from other electronic services such as social networks, instant messaging applications or email, when they have been referred by the Affiliate, it is necessary to build special URLs (personalized), as duly described in the Instructions section of the Affiliate Program Management Panel.

The use of cookies, which the system stores in the user's browser, allows Simbiòtic Digital S.L., through the AffiliateWP software, to know if a user originally referred by the Affiliate makes one or more purchases at SimbiòticDigital S.L.within 15 days of the user visiting the website through the Affiliate's recommendation, and these purchases are reflected in the Affiliate's Management Panel.

In order for the visits and purchases made by the users referred by the Affiliate to be duly recorded in the system through the AffiliateWP software, the web browser or browser of said users must allow the storage of cookies by Simbiòtic Digital S.L. In any case, and in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (Text with EEA relevance), in the Organic Law 3/2018 of December 5, 2018, on the Protection of Personal Data and guarantee of digital rights and other applicable laws, the users/referrals have full freedom to accept or not the installation of the referred cookies on their equipment or device.

In none of the following cases, Simbiòtic Digital S.L. is obliged to pay the commission that would arise from the purchases made by the referred ones:

a. If, after a referral's visit, the referral deletes these cookies, the AffiliateWP software will not be able to determine their origin and, therefore, will not be able to assign the corresponding sales commission to the Affiliate.

b. Likewise, if a user visits the Simbiòtic Digital S.L. website for the first time through the link of one of its affiliates but subsequently makes a purchase using another web browser, the system will not be able to determine that the original visit and the subsequent purchase belong to the same user nor, therefore, assign the corresponding purchase commission to the Affiliate.

c. In addition, it may happen that the referred/user does not give his/her consent to the installation of the cookies necessary to track the sales made through the Web Site. https://amediasocial.com/through the link on the Affiliate's Website or on the Affiliate's social networks.

3.6.4. Management panel

The management panel through which the Affiliate can track the sales generated as a result of their collaboration is part of the AffiliateWP software and is hosted in a secure environment belonging to the Simbiòtic Digital S.L. website.

To access the Management Panel it is necessary that the user has a standard user account in Simbiòtic Digital S.L. To register this account, the user must provide at least a valid email address and a password, with which he/she will access the Management Panel.

3.6.5.Sales commissions

The commission to be received by the Affiliate for the purchases made by his referrals through the website https://amediasocial.com/ owned by Simbiòtic Digital S.L. will be 20% of the amount received by such referrals, including taxes . The Affiliate will add a commission for each of the sales generated thanks to the links present in its Web Site, as well as its recommendations in other services through the use of its unique ID.

Simbiòtic Digital S.L. reserves the right to modify the amounts of these commissions at any time, always respecting the duty of information to the Affiliate, who will be duly informed through the Simbiòtic Digital S.L. Website, as well as through the email address provided during the registration in the Affiliate Program. In this case, the new commission amounts will be applied after such notice, never before it.

If the Referrer cancels the order placed through the Web Sitehttps://amediasocial.com/ owned by Simbiòtic Digital S.L. in the days following the purchase of any of the products offered by Simbiòtic Digital S.L., the commission will be subtracted from the Affiliate's Management Panel.

3.6.5.1.Payment of commissions

The commissions generated by the Affiliate may be claimed by the Affiliate when they reach a total of 50 Euros (including taxes). The Affiliate shall provide the corresponding invoice, which must meet the requirements of the applicable legislation. Only individuals and legal entities that meet the legal requirements to be able to invoice may be Affiliates.

Commission payments will be made between the 1st and 5th of each month, and will be paid through the Paypal Platform, whose commissions will be charged to the Affiliate.

The Affiliate will consider the economic remuneration received as sufficient, equitable and in accordance with the law, unconditionally renouncing to claim from Simbiòtic Digital S.L. additional or higher sums than those established as commissions in these Conditions.

3.6.6. Duration of the agreement

The present collaboration agreement and Specific Conditions come into force when the user's application to participate in the Affiliate Program is accepted by Simbiòtic Digital S.L. and the user becomes, therefore, an Affiliate.

The duration of this collaboration agreement is indefinite. Either party may terminate the agreement at any time. It will be sufficient to express in writing and electronically by sending an email to contact@amediasocial.com the decision to cancel the agreement on a specified date.

The Affiliate shall not use any promotional materials of Simbiòtic Digital S.L. for purposes other than those set forth in these Terms and Conditions, unless he/she obtains the prior written consent of Simbiòtic Digital S.L. The Affiliate agrees not to use such materials in any manner that disparages or negatively represents Simbiòtic Digital S.L.

3.6.7. Obligations and responsibilities of the parties

Without prejudice to the obligations established throughout these Conditions, Simbiòtic Digital S.L. will provide all the necessary information so that the Affiliate can recommend the products offered on its platform by means of text links and/or creativities both from its Website and from other electronic services, described in these Conditions.

Simbiòtic Digital S.L. will monitorthe purchases made by the users referred by the Affiliate by means of the AffiliateWP software, developed by "AffiliateWP, LLC".

Users who access the Simbiòtic Digital S.L. Web Page through the Affiliate's links will be considered for all purposes customers of Simbiòtic Digital S.L., which will be solely responsible for the products offered and purchased.

Simbiòtic Digital S.L. will determine the prices of the products sold on its platform with its own pricing policies. The Affiliate will not be able to include information about the prices or commercial policies applicable to Simbiòtic Digital S. L. products in its Web Page.

The Affiliate will be the sole and exclusive responsible for the development and maintenance of its Web Site, as well as for the contents of the same. Simbiòtic Digital S.L. will not be in any case responsible for the non-fulfillment of the responsibilities of the Affiliate with respect to its Web Site in accordance with the obligations established in the following regulations:

Royal Legislative Decree 1/2007, of November 16, 2007, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws (consumer and user regulations).
Royal Decree of August 22, 1885, publishing the Code of Commerce, with respect to distance selling (sales made outside a commercial establishment).
Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, better known as the Federal Law on Information and Transparency (LSSI or LSSICE) regarding the legal notice https://amediasocial.com/.
Law 37/1992, of December 28, 1992, on Value Added Tax with respect to the payment of V.A.T. (with respect to the payment of V.A.T.).
DIRECTIVE (EU) 2019/770 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 20 May 2019 on certain aspects of contracts for the supply of digital content and services (Text with EEA relevance).

3.6.8. Relationship between the affiliate and Simbiòtic Digital S.L.

The Affiliate and Simbiòtic Digital S.L. are independent of each other, and nothing in these Terms and Conditions shall create any identity, trademark, employment or legal relationship between the parties other than as set forth in this Agreement. These Terms do not establish the creation of a partnership, business enterprise, agency, sales representation, or employment relationship between the parties. The Affiliate shall have no authority to make or accept any offer or make any representations on behalf of Simbiòtic Digital S.L., and vice versa.

3.6.9. Additional review

If any section of these Specific Conditions is declared null and void or unenforceable, such section shall be deemed to be excluded from the Conditions, without implying the nullity of all its clauses. In such a case, the parties shall make every effort to find an equivalent solution that is valid and duly reflects their intentions.

4.- CANCELLATION AND RETURN OF PRODUCTS

4.1.- Withdrawal

In accordance with the provisions of Article 103 paragraph a) and m) of Royal Legislative Decree 1/2007 of 16 November, which approves the revised text of the General Law for the Protection of Consumers and Users and other complementary laws(TRLGDCU), from the moment you complete the purchase process by clicking on the option "Place order", paying the price through the payment gateway and receiving the corresponding payment confirmation, as we are dealing with a digital product/s or service, this starts to be provided from the moment of perfection of the contract, and therefore, you will not be able to exercise your right of withdrawal as it would happen with other types of products.

In any case, Simbiòtic Digital S.L. offers you the possibility that in case the contracted followers decrease, Simbiòtic Digital S.L. offers to refill the followers in the first 30 days from the moment of the purchase, as a service guarantee.

What if the upload speed is lower than the contracted one, can I ask for a refund? In this case it is convenient to wait until the order is finished processing. The upload speed of followers may slow down due to the continuous updates of the platforms, however, the contracted service will be processed anyway, so you can not opt for a refund even if the speed is lower. In any case, if the number of followers or service contracts is not met, in accordance with the provisions of art. 115, 115 bis, 115 ter, 115 quater and 117 of the TRLGDCU, either the price paid will be refunded or reduced, informing in turn of the possibility of the appropriate compensation in accordance with the provisions of art. 117 of the aforementioned legal body, options that you can choose and inform us by sending an email to contact@amediasocial.com or by sending an email to the attention of Simbiòtic Digital SL, located at Calle Governador González, nº 4 piso 2-C, Tarragona, 43001 in the town of Tarragona.

Also, to inform that acquiring similar services from other providers during the same period for the same accounts invalidates the guarantee of replacement or reimbursement of the services purchased in Amedia Social.

5.- PRODUCT WARRANTY

Being the contract of supply of digital product/s or services made in a single act, Simbiòtic Digital, S.L. is responsible for the lack of conformity that exist at the time of delivery of the good or supply and that are manifested within three years, in accordance with the provisions of art. 120.2 of the TRLGDCU.

The Customer, in order to exercise the right to warranty the product/s, must provide the appropriate documents (invoice, contact details, ID card, NIE, passport) requested by https://amediasocial.com/.

The Customer may reduce the price or terminate the contract.

The price reduction shall be proportional to the difference between the value that the product would have had at the time of delivery if it had been in conformity with the contract and the value that the product actually delivered had at the time of such delivery.
The contractual termination will imply the refund by https://amediasocial.com/ of the price paid, adopting as the same the price existing at the time of the communication of the exercise of the product warranty, provided that such price is not higher than the price paid at the time of purchase, and that will appear on the Customer's invoice.

6.- MODIFICATION OF THESE TERMS AND CONDITIONS
The website https://amediasocial.com/ reserves the right to modify these terms and conditions of sale at any time and without prior notice. It is therefore important that the Customer reads them carefully at all times.

The invalidity of any of the stipulations contained in these terms and conditions shall not affect the validity of the contract, provided that they do not affect the central core of the contract for the purchase of the product(s).

These terms and conditions of sale are available to Customers on the website https://amediasocial.com/ and must be accepted by the Customer in order to purchase product(s) from https://amediasocial.com/.

LIMITATION OF LIABILITY

The liability of the website https://amediasocial.com/ shall be limited to the provisions of the applicable regulations on consumers and users, provided that the buyer holds such status, as well as the provisions of the regulations on the sale outside commercial establishment, without prejudice to other regulations applicable to the conclusion of this contract.

8.- APPLICABLE LAW AND JURISDICTION AND COMPETENCE

Simbiòtic Digital S.L. informs that there are complaint forms available to users and customers can send an email to contact@amediasocial.com indicating their names and surnames, the service or product purchased and stating the reasons for your complaint.

You can also send your complaint by mail addressed to: Simbiòtic Digital S.L., Calle Governador González, nº 4 piso 2-C, Tarragona, 43001 in the town of Tarragona.

You can also go to the platform for the resolution of disputes for online purchases of the European Commission (Online Dispute Resolution "O.D.R." by accessing the following link: https://cec.consumo.gob.es/CEC/web/home/index.htm. All this without prejudice to go to the Consumer Arbitration Board of its demarcation.

For the resolution of disputes or questions related to this website or the activities carried out therein, Spanish law shall apply, or the law of your country of origin if you are a consumer and user.

If you are a consumer/user, in relation to the competence of the Courts and Tribunals to resolve conflicts or discrepancies in the interpretation of these conditions, the provisions of Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws shall apply. All this without prejudice to go to the Consumer Arbitration Board of its demarcation.

In the event that you are not a consumer/user (legal entity or natural person acting within the framework of its commercial activity), both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Tarragona (Spain).